Community Group Survey Form
COMMUNITY GROUPS: TELL US WHAT YOU THINK!
Thank you very much for completing this evaluation! Your input will help community groups and volunteers continue to build a healthy, effective and vibrant volunteer dynamic in Singapore. We look forward to engaging with you again soon!
~ The Kind Exchange Team


Name of Community Group* :
   Contact name / position* :
   Email address* :
   Phone number* :
Name of Volunteer* :
Date / Period of Volunteer Assignment :
Description of KindDeed* :
(max 500 characters)

Please keep my identity confidential
Note: While your own and your organisation’s names will be protected, please note that answers below may still be cited in general efforts to provide candid feedback to community groups and other volunteers, to strengthen and improve the overall KindDeed process. Thanks!
would like to nominate our volunteer for The Kind Exchange’s annual volunteer awards because (<200 words):
Is this your first time using The Kind Exchange?
Would you seek volunteers through The Kind Exchange again?
Would you recommend The Kind Exchange to others?
May we contact you to follow up on this evaluation?
How many number of times used the Kind Exchange before?
For remaining sections, please check the appropriate number using the following scale:
1. disagree
(below acceptable level) 
2. neutral
(acceptable but needs improving) 
3. agree
(consistently positive) 
4. wow!
(exceeded expectations) 
N/A
(not applicable)
SELF-EVALUATION

  1    2    3    4    N/A
My organization was prepared to manage a volunteer.
The amount of staff time and resources required to support the volunteer met our expectations.
We managed the volunteer?s goals and tasks transparently, with regular guidance and/or feedback.
We enjoyed working with the volunteer.
We are more likely to seek volunteers again as a result of this experience.
The overall experience met our expectations.
 
VOLUNTEER

  1    2    3    4    N/A
The volunteer?s professional qualifications matched the KindDeed?s requirements.
The volunteer?s skills accurately matched what he/she stated.
The volunteer fulfilled our KindDeed needs.
The volunteer?s work met our expectations regarding quality, reliability and timeliness.
The volunteer?s communication with us was clear, consistent and timely.
The volunteer made a positive impact on our organization
 
KINDDEED PROCESS

  1    2    3    4    N/A
Our KindDeed was advertised clearly.
The Kind Exchange website is user-friendly.
Our questions and concerns were addressed effectively.
We felt prepared for the volunteer assignment.
We were satisfied with the time it took to find a match for our KindDeed.
  How long did it take? 

* * * *
We would love to hear more, in order to serve you and the volunteers in the best way!
Please expand upon any or all of the above here – including specific areas for improvement, success stories, etc.
THANK YOU!


 
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